Contact
Contact GenComment
One inbox for everything. We read every message and usually reply within two business days.
The fastest way to reach us is email: hello@gencomment.com. There is no ticket system or chatbot in between; your message lands with the people who build the tools.
What to include
- Bug reports. Tell us which tool you were using (for example the TikTok comment generator or the iMessage generator), your browser and device, and what you expected to happen. A screenshot of the preview helps a lot.
- Billing and Pro plan. Include the email address on your account and, if you have it, the receipt or transaction ID from the payment provider. Never send full card numbers by email.
- Privacy requests. To access, export, correct or delete your personal data, write from the address linked to your account so we can verify it. See the Privacy Policy for what we hold.
- Content or trademark concerns. If a generated image hosted here impersonates you or misuses your mark, send the URL, a description of the problem and how we can reach you. We act on valid reports promptly under our Terms of Service.
- Press, partnerships and feature ideas. Just say hello and tell us what you have in mind.
Response times
We aim to answer every message within two business days. Billing and privacy requests are prioritized. If you have not heard back after a week, check your spam folder and then write again; email occasionally goes astray.
Before you write
Many questions are already answered on the pages themselves. Each generator has an FAQ near the bottom covering downloads, image size, avatars and the AI comment maker, and the pricing page lists exactly what the free tier and the Pro plan include. If you want to know more about who runs this site and why, read the About page.