Privacy Policy

This Privacy Policy explains how GenComment, the service at gencomment.com (the “Service”), handles information when you use it. We aim to collect as little as possible. The operator of GenComment is the controller of the personal data described here; you can reach us at the address in the Contact section.

1. Comment content stays on your device

The comment images you build are rendered in your browser. The comment text you type and any profile pictures you upload are processed locally to draw the image and are not required to be uploaded to our servers to produce your download.

2. Information we collect

• Account data. If you sign in, we receive basic profile information from your sign-in provider (such as your name and email address) to create and identify your account.
• Payment data. If you buy a paid plan or credits, payment is handled by a third-party payment processor. We do not store full card details; we receive a record that a transaction occurred and your plan or credit status.
• AI suggestions. If you use AI-assisted text suggestions, the description you provide is sent to an AI provider to generate a response.
• Usage and device data. We may collect basic, aggregated analytics (such as page views and approximate region) to understand and improve the Service.

3. How we use information

We use the information above to provide and secure the Service, operate accounts and payments, respond to support requests, and improve the product. We do not sell your personal information.

4. Legal bases for processing

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR: performance of a contract (to operate your account, plans and payments); our legitimate interests (to secure, maintain and improve the Service, and to understand aggregated usage), balanced against your rights; your consent where we ask for it (for example, non-essential analytics), which you may withdraw at any time; and compliance with a legal obligation (for example, keeping accounting records).

5. Third-party services and international transfers

We rely on third parties for sign-in, payment processing, optional AI suggestions and analytics. These providers process data under their own privacy policies, and we encourage you to review them. Some providers may process or store data in countries other than your own; where they do, we rely on the safeguards those providers offer, such as standard contractual clauses or an adequacy decision, to protect your data.

6. Cookies

We use cookies or similar technologies that are strictly necessary to keep you signed in and to operate the Service. We also use Google Analytics to understand how the site is used, and advertising partners may set cookies as described in the Advertising section below.

Analytics run under Google Consent Mode v2. If you are in the EEA, the UK or Switzerland, analytics storage is denied by default and we show a consent banner: choosing Accept All enables analytics cookies, while Essential Onlykeeps them off and leaves just the strictly-necessary cookies. Outside those regions analytics are enabled by default. You can change your choice at any time by clearing this site’s data in your browser, and you can always control cookies through your browser settings.

7. Advertising

We may display advertisements served by Google AdSense and other third-party advertising vendors to keep the free tools free. Google, as a third-party vendor, uses cookies to serve ads on this site. Google’s use of advertising cookies (including the DoubleClick cookie) enables it and its partners to serve ads to you based on your visit to this site and other sites on the internet.

Third-party vendors and ad networks may use cookies, web beacons or similar technologies to collect information about your browsing activity in order to measure ad performance and, where you have consented, to show personalized ads. We do not control these cookies; each vendor processes data under its own privacy policy.

You can opt out of personalized advertising from Google by visiting Google Ads Settings, and opt out of many other vendors’ personalized ads at aboutads.info or youronlinechoices.com. Learn more about how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.

If you are in the EEA, the UK or Switzerland, advertising storage and personalization are denied by default under Google Consent Mode v2 and only enabled after you choose Accept All in the consent banner. Where required, a consent management platform will ask for your choices before personalized ads are shown.

8. Data retention

We keep account and transaction records for as long as your account is active or as needed to comply with legal, accounting or reporting obligations. You may request deletion of your account as described below.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw a consent you previously gave. To make a request, contact us at the address below; we will respond as required by applicable law. If you are in the EEA or the UK, you also have the right to lodge a complaint with your local data protection supervisory authority.

10. Children

The Service is not directed to children under the age required by your local law to consent to data processing, and we do not knowingly collect their personal information. If you believe a child has provided us personal data, contact us and we will delete it.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.

12. Contact

Questions or requests? Email hello@gencomment.com.